Age Limit
You must be of legal smoking age where you live to buy products from our store. For most places, the legal smoking age is 18, but check with the state laws where you live. By ordering from us, you are implying that you are already at the legal smoking age where you live. Misrepresenting your age is a felony and will be prosecuted.
Surgeon General’s Warning
The Surgeon General of the United States has determined that smoking is hazardous to your health. Smoking causes:
- Lung cancer
- Emphysema
- Heart disease
- Pregnancy problems: including fetal injury, premature birth and low birth weight
All cigarette smoke contains harmful carbon dioxide. Quitting now will greatly reduce you chance of getting smoking related illnesses.
Terms of Use
All cigarettes and smoking products sold at our store are for personal use and not to be resold under any circumstances.
Products
Unless otherwise stated, all cigarettes and tobacco products are made in Europe to European specifications. We will try our hardest to give you the tobacco product you want. When this is not possible, we will inform you by email or telephone. Our store is not responsible for the unavailability of any products. In the unlikely event that your desired product is unavailable, our store will offer you the Customer a refund or credit note.
Goods Delivery
All orders are shipped Registered Mail and MUST be signed upon delivery. In the unlikely event that your order is late, email us here at our store quoting your order number. If you do not have your order number, then please provide us with your name, address and exact date of when you made your order with us. We will do our utmost to track your order for you. In extremely unlikely event that your order went up in smoke, our store will gladly replace your order free of charge after the passage of 25 days.
Delivery Time
For America: 2-3 weeks
Anywhere else in the world: 1-3 weeks.
In the unlikely event that your order is delayed during shipping, let us know and our store will do its utmost to trace your order. If your package is still missing after 25 days, our store will declare it lost or stolen. We guarantee that should your order be declared lost or stolen, we will gladly replace your order for free or refund your order.
Shipping Info
All orders placed on regular business days are shipped within 24 hours once your credit card has been validated, longer on weekends or holidays. If your order has to be split into two or more packages, one package will be mailed per business day, so they may arrive on different days. In order to protect from fraud and to give you the best protection and service we can, we ship all orders by Registered Mail only.
Return Policy
Our store wants you to be totally satisfied with our service and products. If upon delivery of your order, you the Customer are not satisfied with the content, condition or quality of your order, let our store know and we will give you return instructions. You must return the order unused within 10 days to get a credit on your credit card or a replacement order. The Customer is responsible for arranging return of the order and postage of all returned orders which will not be reimbursed.
Our store is NOT responsible for:
- Customer mistakes on brand, shipping address, etc.
- Variations on the quality of the products sold due to additions to or omission from the product in the manufacturing process
Order Cancellation
Customers may cancel their orders for any reason up to 12 hours of the time of original order. Please contact us at our store’s email address asking to cancel your order. Please provide for us your name, shipping address and order number.
Payments
All products and services displayed on our store’s online internet cigarette shop can be purchased through VISA. For your protection, it is our store’s policy not to keep your credit card numbers at our company. Transactions are handled by “ECENTRU.COM”
S.A. (Join Stock Company, IDNO: 1003600100180) legal address: Sergei Lazo 40 str. (4th floor) Chisinau, MD-2004, Republic of Moldova through a protected URL https://secure.e-centru.com.
Refunds
Our store will gladly refund your money in the unlikely event that:
- If your order is incorrect or faulty
- If we cannot replace your order satisfactorily
- If your order is seized by Customs and Excise and your case is concluded and Customs and Excise will not return your order and you comply with pour stores Terms and Conditions
Secure On-line Credit Card
You can safely browse, adding or removing any items from our secure online shopping basket. When you have finished your shopping, click on over to the checkout, where you will be prompted for your personal details. All credit card transactions are made with our Secure On-Line Credit shopping basket. Your order will be encrypted as it processes. It will be sent directly to your banking system. Our company does not have access to your credit card details for your peace of mind.
International Duty Laws
It is the Customer’s responsibility to know if buying cigarettes over the internet is legal or not. Our store is not responsible for keeping up with all international duty laws. If you are charged and duty tax when you receive you order, you have the choice of paying the duty or refusing to pay, and thus refusing your order. Because we ship by registered Mail, your order will be returned to us. Our store can then refund your order.
Privacy Policies
By accepting these terms and conditions of sale, you are also stating that you have read our store’s policies and agree with those policies set forth on our website.
User Agreement
- You, the Customer, agree and understand that any product you buy from our store is for personal use and not for resale.
- You understand that our products are not American made. The country of origin will always be printed clearly on the package.
- You agree to contact our store first to settle any problems with your order rather than contact your bank/credit card provider.
- For American Customers Only: The boxes you buy from our store will not have the proper Surgeon General’s warning on them. You will understand that the Surgeon General’s warning is:
The Surgeon General of the United States has determined that smoking is hazardous to your health. Smoking causes:
- Lung cancer
- Emphysema
- Heart disease
- Pregnancy problems: including fetal injury, premature birth and low birth weight
All cigarette smoke contains harmful carbon dioxide. Quitting now will greatly reduce you chance of getting smoking related illnesses.
- By ordering at our secure Online web store, you are agreeing that you have read, agreed and accepted the terms and conditions on this document.
If your question isn’t answered here, feel free to contact us at support@discount-cigarettes-trade.com
|
